find the perfect job!

Spring Technology are currently working in partnership with one of the biggest Telecommunication companies in the world to recruit a Technical Support Advisor who is passionate about technology and providing world class customer support.

We are looking for focused, career driven individuals with a passion to deliver world class customer service using their IT skills.

You will need to be able to communicate to a wide range of customers who will be technical and non-technical so the ability to build rapport and engage with all is a must!

The role!

Assist customers with a wide range of enquires.
Administering customer account details using a range of IT systems.
Responding to online customer enquiries.
Working process flows and diagnosing faults.

The right candidate!

Be flexible to work on a rota basis between the operating hours of 7.30am - 10pm (with 1 weekend in 4)
Previous contact centre experience would be an advantage or demonstrable transferable experience.
Excellent communication skills and ability to build rapport and engage with customers.

If you are looking for the opportunity to join a company with a global reach who will reward you with a highly competitive package and career development please apply now!

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.