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IT Support Executive / Helpdesk Advisor - London
Category: Healthcare-Medical
Сompany: Guru Careers
Contact: Guru Careers
Location: South London, London, United Kingdom
Hours: Full Time
Contract: Permanent
Start: ASAP
Pay addition: Competitive + Benefits
Pay period: A Year
Сompany: Guru Careers
Contact: Guru Careers
Location: South London, London, United Kingdom
Hours: Full Time
Contract: Permanent
Start: ASAP
Pay addition: Competitive + Benefits
Pay period: A Year
IT Support Executive / Helpdesk Advisor - London
An IT Support Executive / Helpdesk Advisor is needed to join an award winning backup and cloud service provider in South West London. Joining the data protection team expect an exciting fast paced role with excellent career progression.
Since inception in 2002, this leading firm provides the most secure Disaster Recovery solutions, Online Backup solutions and Infrastructure as a Service in the UK. With major clients such as ITV, Siemens, Legal & General, Yo Sushi (to name a few), and industry recognised awards, they are serious about providing the best IT services in the UK.
Joining as an IT Support Executive / Helpdesk Advisor you will be part of a team that proactively monitors customer backups and helps customers get back on their feet under tight timelines. Whether you are managing multiple customer cases; helping customers to install, configure, use and upgrade software; providing regular progress updates; or troubleshooting and resolving software application issues, you will be the voice of the company, providing an excellent customer experience.
To qualify... We are looking for an IT Support Executive / Data Protection Engineer / First Line Support Advisor / First Line Helpdesk Engineer or similar who can demonstrate:
- A helpful attitude with excellent communication and interpersonal skills;
- Motivation to learn and improve your professional skills;
- An ability to explain technical issues simply and concisely using non-technical terminology;
- A natural problem solver with a passion for working with customers;
- A level or similar in an IT related subject.
Experience in a similar IT customer support role would be advantageous.
The job requires a 37.5 hour working week of 7.5 hours per day with staggered shifts starting between 7am and 9:30am. You will also be expected to join an on-call rota after approximately three months in the business (salary supplement and overtime pay will apply).
If you are looking to contribute in a successful company then this is a great opportunity where our client is willing to support your ambition, broaden your experiences and help you develop your skills. Get in touch...
IMPORTANT: You will only be considered for this vacancy if you complete the short application form on the Guru Careers website...
An IT Support Executive / Helpdesk Advisor is needed to join an award winning backup and cloud service provider in South West London. Joining the data protection team expect an exciting fast paced role with excellent career progression.
Since inception in 2002, this leading firm provides the most secure Disaster Recovery solutions, Online Backup solutions and Infrastructure as a Service in the UK. With major clients such as ITV, Siemens, Legal & General, Yo Sushi (to name a few), and industry recognised awards, they are serious about providing the best IT services in the UK.
Joining as an IT Support Executive / Helpdesk Advisor you will be part of a team that proactively monitors customer backups and helps customers get back on their feet under tight timelines. Whether you are managing multiple customer cases; helping customers to install, configure, use and upgrade software; providing regular progress updates; or troubleshooting and resolving software application issues, you will be the voice of the company, providing an excellent customer experience.
To qualify... We are looking for an IT Support Executive / Data Protection Engineer / First Line Support Advisor / First Line Helpdesk Engineer or similar who can demonstrate:
- A helpful attitude with excellent communication and interpersonal skills;
- Motivation to learn and improve your professional skills;
- An ability to explain technical issues simply and concisely using non-technical terminology;
- A natural problem solver with a passion for working with customers;
- A level or similar in an IT related subject.
Experience in a similar IT customer support role would be advantageous.
The job requires a 37.5 hour working week of 7.5 hours per day with staggered shifts starting between 7am and 9:30am. You will also be expected to join an on-call rota after approximately three months in the business (salary supplement and overtime pay will apply).
If you are looking to contribute in a successful company then this is a great opportunity where our client is willing to support your ambition, broaden your experiences and help you develop your skills. Get in touch...
IMPORTANT: You will only be considered for this vacancy if you complete the short application form on the Guru Careers website...